Coricraft Group
They got it wrong. But they made it right!

Well done Coricroft and particular Venetia & Claudette.
Lodged a complaint about delivery. R500 delivery fee and boxes were left unpacked and not assembled. When I found glass top was chipped I had to phone.
Within 15 minutes of making the call an apology telephone call was made to myself. A new delivery date will be confirmed today. And the delivery fee will be credited to my account.
I am very impressed.
Coricraft please model and document your procedures so that other providers in South Africa might see how customer service should be dealt with.

WELL DONE! You're doing it right.

Company: Coricraft Group
Country: South Africa
City: Head Office / Distribution

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