Woolworths
Non exisitent online service and useless in store!

I have emailed three times, called twice and been into a store twice to try and link my card with the WFS online service so that I can access my full statement and details.

I was told two weeks ago that the problem (linking ID with account card number) would be attended to the following day as they only deal with that problem on a Tuesday (which is beyond me).

So I have now downloaded the WFS app and when logging in it still says my details do not match.

I'm tired of the service i have been receiving from Woolworths financial services. I have just returned from the V and A Waterfront Woolworths where i was told the reason my details did not match is cause i had not done an in store ID verification check. I completed it then and there and was told it would now work, and still i am not able to access my account billing information online!

It has become more than frustrating, i cannot waste another minute on the phone or lunch break in the lines of the financial service Que. Sort out your customer service department!

I look forward to your response.
(Supplier name changed from Woolworths Insurance to Woolworths by Hellopeter.com)

Company: Woolworths
Country: South Africa
City: Cape Town

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