Edgars
Hopital Cash Back Policy Document

Shops, Products, Services

On 05/02/13, I phoned edgars financial services taking a hospital cash back. I spoke to Nthabiseng. I haven't received the policy document to check whether the information is correct or no. On Saturday 30/03/13, I received a statement with premium deductions R113.00 and once off fee R76.50 of which the consultant didn't mentioned to me. How can I pay premium without documents. 02/04/13 at 08:49, I phoned the customer service spoke to Lethiwe Miya asked her to cancel this hospital cash back.

I want this R113.00 premium and this R76.50 (R189.50) to be deducted from my account since I don't have anything that involved me with it. I am no longer interested in this policy. If they fail to provide me with a simple document, how possible it is that they will pay me when I am admitted. I lost trust in them. I am hoping that this issue will be sorted out as soon as possible.


Company: Edgars
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Clientele Life
HOSPITAL CLAIM - CLAIM NOT BEING PROCESSED

Absa
No Policy document sent yet premiums deducted

AIG Life South Africa
6 months gone and sill waiting for policy document

Edgars
Hospital cash back plan not in line with policy

Old Mutual
Bad service

Edgars
Cheeky Telesales

Clientele Life
Ad service

Outsurance
Irregular and Horrendous Service!

Liberty Life
Liberty cannot make simple changes to a policy

Frank Financial Services
STAY AWAY FROM [URL Removed]