Game
Unsatisfactory customer service

Purchased a Kelvinator Dish washer with an extended warranty. The dishwasher packed up. Then
After phoning Game store they promised to come and collect the dishwasher. After waiting in vain for two weeks I eventually took the dishwasher in myself. The dishwasher has now been there for seven weeks. After numerous calls and enquiries with no satisfactory answer or a date when the dishwasher will be repaired I went to Game store in Rustenburg Waterfall Mall I spoke to the manager regarding Games policy that all items will be repaired within a thirty day period, or money back guarantee or replacing of item. The manager ended up having an attitude and the more I was referring to Games policy and promises that are advertised all over the store the more rude he was becoming. If this is the service I receive from Game then I will never purchase there again. Why did I pay extra for an extended guarantee if Game does not keep to their word and policies?

Company: Game
Country: South Africa
City: Rustenburg Waterfall Mall

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