Edcon
BAD SERVICE - REQUEST FOR CREDIT

A PURCHASED WAS MADE ON MY ACCOUNT SEPT 2011 BUT NOT BY MYSELF..(THE ACCOUNT HOLDER)... I THEN WENT INTO THE BRANCH TO QUERY THIS AND WAS GIVEN A FORM TO COMPLETE WHICH I DID AND THEY ALSO PROMISED TO CALL ME TO COME IN TO VERIFY IT WAS NOT MY SIGNATURE ON THE SLIP... THIS NEVER HAPPENED I WAS CONCERNED THAT THEY WOULD HOLD ME RESPONSIBLE AND THEREFORE STOP PAYMENT FOR A WHILE THAT STILL DID NOT GET ANYONES ATTENTION... I WENT IN AGAIN BUT I WAS 8 MONTHS PREGNANT AT THE TIME AND COULD NOT WAIT FOR AS LONG AS I DID TO SEE SOMEONE I THEN LEFT AND EACH TIME SOMEONE CALLED FOR PAYMENT I TOLD THEM ABOUT THE SITUATION... STILL NOTHING WAS DONE.
I HAVE RECENLTY APPLIED FOR VEHICLE FINANCE AND JET HAS LISTED ME FOR NON PAYMENT... I HAVE BEEN PAYING BUT NOTHING GETS DONE ABOUT MY QUERY I HAVE ALSO SENT 2 EMAILS SHORTLY AFTER I WAS THERE BECAUSE BY THEN I HAD GIVEN BIRTH..MY SON IS NOW A YEAR OLD AND STILL NO ONE EVER CALLS UNLESS THEY WANT MONEY... AND IM BEING CHARGE INTEREST.
I WONT EVER RE OPEN MY ACCOUNT WITH EDGARS SHOULD THIS EVER BE RESOLVED.
I WOULD CONSIDER A SETTLEMENT BUT LESS INTERES... LESS PURCHASE IN ERROR.

I DONT KNOW WHAT ELSE TO SAY BUT EXPRESS MY DISAPPOINTMENT.
SHIHAAM

Company: Edcon
Country: South Africa
City: KENILWORTH CENTRE

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