Edgars
Poor service

I applied for a 12month subscription in october2012 of R75 charged at R66, to date it has never been loaded on my cellphone and im still being billed- last billing 07march2013. I requested cancellation countless times and on the system they say its cancelled but why am i still being billed. iv been refunded or so they say and still complaining. I AM ON MATERNITY LEAVE FOR GOODNESS SAKE THEN THEY STRESS ME WITH SUCH RUBBISH AFTER I THOUGHT IT WAS RECTIFIED.

i emailed the email unit and called to complain- JACKI REGINA REF:1001134893218 (10/01/13)
i called RMCS and spoke Wesley on the (18-10-13)
RMCS- SBUSISO REF: 190213462032 (19/02/13)
RMCS- SBUSISO REF: 2502135677302 (25/02/13)
COMPLAINTS- LERATO REF: 702130197/GO (27/02/13)
RMCS- GIFT REF: 2702134711295 (27/02/13)
RMCS- REGINA REF:0403135335218 (04/04/13)
RMCS- PAULINE REF:0703134521041 (07/03/13) - THIS ONE HAD NO RESPECT
RMCS- ESTER REF: 1303133951292 (13/03/13)

1ST CALL FROM REFUNDS DEPT 04/04/13 BY CHARMAINE REF: CHARMAINE
WESLEY CALLED FROM COMPLAINTS 07/03/13 AND RESOLVED NOTHING

IV BEEN ON LEAVE SINCE 1 DEC 12, I'll b returning to work and still no luck or compensation but a late charge fee of R2.91, refund that? SIES

Company: Edgars
Country: South Africa
City: RMCS

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