Pick 'n Pay
NO REACTION FROM COMPLAINT 26TH JANUARY-262751

DEAR HELLO PETER

BELOW IS A FOLLOW UP EMAIL TO A COMPLAINT I SENT OUT TO P n P ON 26TH JANUARY. I HAVE NOT HEARD A WORD FROM THEM AND FEEL REALLY FRUSTRATED AS ITS TAKEN ME LONG TO COME TO THE POINT OF COMPLAINING. ESPECIALLY ABOUT INFERIOR QUALITY.

OH THEY VERY QUICKLY TELL YOU TO BRING IT BACK BUT I AM NOT IN WALKING DISTANCE AT LEAST 15KM AWAY FROM THE NEAREST PnP AND MOST OF MY SHOPPING IS PERISHABLES AS I USE IT FOR CATERING (FRESH CREAM, STRAWBERRYS, OTHER BERRIES, CREAM CHEESES ETC ETC ETC) MOST OF THE TIME I HAVE TO SPEND DOUBLE MONEY TO BUY FROM THE CORNER SHOP. I AM REALLY SADDENED BY THERE LACK OF INTEREST AS I STILL SUPPORT THEM OFTEN AS THEY ARE STILL MY PREFERED OUTLET.

DEAR MANAGEMENT TEAM AT PnP

RE FRUSTRATED CUSTOMER- COMPLAINT REF 262751 (7353280033763771 SMART S.CARD)

A FEW WEEKS AGO I WENT ONTO THE INTERNET AND DRAFTED A LONG COMPLAINT AS TO THE POOR SERVICE AND INFERIOR QUALITY THAT IS NOW AVAILABLE AT PnP.

SPECIFICALLY COMPLAINING ABOUT SERVICE AND QUALITY AT YOUR CAPRICORN BRANCH AND INFERIOR QUALITY AT YOU PLUMSTEAD BRANCH.

I AM SAD TO SEE THAT A REACTION FROM THE MANAGEMENT TEAM IS AS POOR AND LACKING AS IT IS FROM THE STORES.

RHODA SEMAAR

Company: Pick 'n Pay
Country: South Africa
City: CAPRICORN/PLUMSTEAD

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