Incredible Connection
Packard Bell Easynote MB Limited Edition White

I purchased the above laptop about 5 years ago for like R16000 at Incredible Connection Canal Walk. For the past 2 years, I have been experiencing problems with the video driver and I have seen via various forums that this machine was recalled because of this very problem. Is there anything I can do about this please?
I have emailed Incredible Connection via their website, but no response in 2 weeks. Below is the response I have received via Packard Bell's website:
[Email Removed]
Feb 4 (8 days ago)

to me
Mr Benjamin

The spares for this unit is absolute and cannot be repaired. As for the
recall, Unit is 5 years old as stated and cannot be recalled anymore as the
warranty expired 4 years ago.

Thank You

Regards
Packard Bell Support
Alton Benjamin
Feb 4 (8 days ago)

to aaf_support
First of all, I never knew about the recall, why was I not notified?

Then, please advise how I fix this problem with the faulty driver?

[Email Removed]
Feb 5 (7 days ago)

to me
Mr Benjamin

Packardbell can have a look at this problem for you, but like I indicated
parts are absolute.

Regards
Packard Bell Support

Company: Incredible Connection
Country: South Africa
City: Canal Walk

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