Pep
DSTV SYSTEM ALWAYS OFFLINE AT PEP STORE

I am not impressed at all about the service that I get from Pep Store when I want to pay my DSTV Account. DSTV said we can pay our accounts at pep but when I get there they are always offline I've complained about this issue in December 2013 at hello peter and it is busy repeating itself.

On the 4th February 2014 at 13:49 I went to pay my DSTV Account at pep store in Benoni corner Kempston and Voortrekker Street a lady by the name of Matlou (Cashier) said to me they were offline, and on the 5th February 2014 at 16:55 a lady by the name of Zanele (Cashier) same store said they were offline again.

Finally I went at Lake Side Mall Pep Clothing Store where I finally paid my DSTV Account to a lady called Nomonde at 17:21.

Now my account is closed and DSTV will want me to pay R50 reconnection fee to open my account after all the troubles I went through trying to pay my account. The sad part is that i must pay that reconnection fee because of people who dont want to do what they are getting paid for.

Company: Pep
Country: South Africa
City: BENONI

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