Fair Cape Dairies
Mould in yoghurt before expiry date

I e-mailed Fair Cape on Monday 27.1.2014 to advise that my wife had started eating a yoghurt and only after 3 spoons noticed mould growing in same. This was prior to the expiry date on the product of 29.1.2014.

I had no response, so I called them and after much ado, I eventually got put through to a lady called Tamsyn. I e-mailed her the complaint and details and she responded that she would get back to me. After no reponse I e-mailed her again yesterday and still have received no response.

Does your company not concern itself over issues like this? What are your response times to complaints?

Company: Fair Cape Dairies
Country: South Africa
City: Cape Town

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