Zara
Damaged material

I bought a jersey for my son on the 24/12/2013, he only wearied once on the 31/12/2013, in the evening i noticed that it has 2 holes on the arm, when i took it back the supervisor complained about the dirtiness of the of it telling me that its like he was waering it for 5 days (bare in mind that its the 2 years old who was wearing it), and she told me that she cant take it back, i must write my complaint and she is going to send my complaint to the HR, i paid R299.00 for it, so i expected it to be genuine i was so surprise to see it like that, i need my money back, i cannot pay such a huge amount for a fake material. and i hate the attitude i received from that supervisor.

Company: Zara
Country: South Africa
City: Sandton City

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