Furniture City
BAD SERVICE FROM THE START

Shops, Products, Services

I'm sorry that I firstly went to that shop. On Thursday I decided to buy a lounge suite for R10 500.00.They must delivered the goods. They said on Thursday delivery cost is R350 and on Friday when I got their to sign all the documents it was suddenly R711.I've also decided to Scotch Guard the suite. On my first visit she said it is R65.Ons Friday she said it is R99 per coutch. On Friday they suddenly needed more things to open the account. On Saturday when I got there with all the things, there was a sign on the couches for another 20% discount. Joyce said the couches will cost me know R8400.So I decided to buy a dining room set, one that also was on sale. They told us that she can give me more discount on the chairs. Normal price was R745 with her discount a chair would have been R399.00.When I got to the point to sign the contract the guy said the prices aren't correct. She gave me the wrong details. When I got cross, the manager said they can give me a microwave to soft soak me. I wasn't satisfied. I know decided to just buy the couches, and when I've asked if they could deliver it the next day, they said it takes 72h. What must I do? Must I go on with the deal?


Company: Furniture City
Country: South Africa
City: Waterfront, Bloemfontein
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