Pick 'n Pay
Customer service excellence

We are loyal Pick 'n Pay customers who always shop at the Boksburg Hypermarket. We usually shop on Friday but because of the double points offer, decided to shop on Saturday. My mother is a pensioner and always uses her VIP vouchers/ coupons. We got to the till with our shopping and were so pleasantly surprised by the attitude of the teller, Keabetswe. She was exceptionally patient and she really went the extra mile by looking through our shopping and asking for the VIP voucher booklet, where she pulled out every relevant coupon to ensure that we saved the maximum amount possible. I have never come across such an efficient, competent, genuine and helpful employee at Pick 'n Pay. I think she is a huge asset to the company and should be valued for her proactive initiative and the positive way she represents the Pick 'n Pay brand

Company: Pick 'n Pay
Country: South Africa
City: Boksburg

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