Checkers & Checkers Hypers
Customer accussed of not paying for the groceries

Shops, Products, Services

On Saturday the 11 Jan. 2014, I went shopping at Checkers Cape Gate. I paid for my groceries and packed my groceries in the trolley. I also placed the charcoal under the trolley. As my family and I walked from the check out, a packer known as Happy, came from know where and asked loudly to the cashier did I pay for the charcoal that I placed at the bottom of the trolley. At first it did not affect me but when I looked around, there were about 10 staff members looking at me and my family and I responded to her by asking why is she accusing me of not paying for the goods as she was not the packer at the till. In fact, where I paid, the teller packed the groceries herself as the other staff was standing doing absolute nothing. What was alarming to me was that when I entered the store, a male security guard stood at the entrance with a female and held her hands while they went shopping. I brought this under the attention of a staff member. At that very moment two (2) white girls walked out of the store and they each had cool drinks in their hands but nothing was done to them. I brought it under the attention of the store manager on duty and he simply said SORRY. VERY DISAPPOINTED FAM.


Company: Checkers & Checkers Hypers
Country: South Africa
City: Cape Gate
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