Jet
Item wrongly priced

It was on a Sunday morning at Jet Store North West Mall in Mafikeng, I wanted to purchase a swim suit for boys some of the swim suits were priced R35 and some were priced R15 so I took the one that was priced R15 because it was the cheapest when I got to the till Kelebogile the teller told me that the swim suit was R35, I told her I was not going to pay R35 as the tag says R15 she argued with me telling me it was a mistake I must us my common sense as mistakes do happen. I requested to see the manager she told me the manager was busy. She told me the manager told her its a mistake and just left me there.
I asked her about their policy regarding prices she told me to remind her of the policy mayb she does not know of any policy regarding pricing.
As I remember consumer act it says when you see something priced that is the very same price you going to pay.

Please Jet Store train your tellers on customer service it .. I am a valued Jet customer please do not make me spread the word about your attitude and bad customer service. I will end up closing my account with the store.

I ended up leaving the item because I could see I was fighting a loosing battle.

Company: Jet
Country: South Africa
City: Mafikeng

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