Chanson Fashion Collection
Falsy accused of shoplifting, harrassed at home

I went into the Chanson clothing shop in the Karaglen Centre and tried on a few items of clothing. I decided to lay-by one dress and replaced the rest. I paid my deposit, left my details and left. About a half an hour later the shop attendant phoned me and began interrogating me as to the whereabouts of a dress I had tried on. Before I could even explain where I had left it she threatened to view the CCTV camera footage to prove I had taken it. To avoid any further conflict i agreed to go back to the shop and show them where I had left it. The attendant then rang off and barely five minutes later phoned back to say they had found it. Needless to say i was furious and the very next day I went back to the shop to get my deposit back. The shop attendant then had the nerve to defend her actions (screaming at me) and tell me she was just enquiring for another customer. I work in retail myself and just happen to know the whereabouts of my stock are my problem and at no point is it appropriate to phone clients to accuse them of when I am missing an item. At no point did she ever apologise and I am disgusted at her revolting behaviour.

Company: Chanson Fashion Collection
Country: South Africa
City: Karaglen Centre

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