Pick 'n Pay
Pricing misrepresentation and bad attitude!

We picked up 6 tropica juices where a price of R34.99 was displayed, at till number 7 the lady couldn't scan the item so went with her to confirm da price and so she did! The item was then sold to us and we left the shop only to be called back at the Manager gave us bad attitude telling us that the items where priced wrong and we explained that the error was with the shop so we expected the item at the displayed price. However she insisted that we be refunded so the items and that our complain was not important and labelled me that "I worked at pick n pay thus I knew my story" telling her staff and embarrasing us. According to CPA we deserve to have the item at the displayed price and expect exactly that! About the negative service and attitude we demand an apology from the manager. The service we received was apolling and we were taken for granted and the fact that security guard were called on us as if we were I find that as my low. In all I want an apology to me and my wife and the item to be sold to us at the displayed price.

Company: Pick 'n Pay
Country: South Africa
City: Dobsonville

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