Russells
This is not on I want my furniture today

I was in your store last night, Mpho was very helpful in a sense that I was at the window staring into the shop while it was closed. He was kind enough to open for me as they ahd just closed. I saw a nice coffee table and was informed it was tyhe alst one I said if I wanted it when could I have it he said tomorrow morning. I proceeded to ask him do you have a dining room suites he showed them to me I was in love with the one. To cut a long stopry short I tramsfred money from my savings to cheque for the swipe to happen they did I thanked them I left the shop in excitement. Latyer on at about 19h00 I looked at my phone and saw my transaction was declined due to my limit excedeeding, This morning I went back to the shop to notify them they thanked me for my honesty. They called their bank who confirmed the funds were there but had to wait for some magnetic strip that runs over night to confirm this would then delay my deleivery to tomorrow. That was fine now I get a call to confirm delivery for saturday I said no yesterday I was informed it wil be today when did it move to Saturday, they said thats how long it takes. After being honest I am then mislead not on i want my furniture

Company: Russells
Country: South Africa
City: Birch acres

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