Truworths
False advertizing is not legal in South Africa

Shops, Products, Services

"Your fashion Gift Card can be used at any one of our Truworths, Truworths Man, Daniel Hechter, Inwear LTD, and Uzzi stores in South Africa, Namibia and Swaziland."

This is quoted directly and is clearly marked at the back of the Identity Gift Card I was given. But alas, when I went to Truworths to make a purchase on the card, I was told that I could not make a purchase at Truworths as it was an Identity Gift Card and could only be used at an Identity store. Now unless I cannot read or have been transported out of South Africa without my knowledge, I was within my rights to be able to make my purchase. I believe that this is a breach of contract and false advertising. I also wonder at the expiry date of 1 year from date of purchase? Is this still allowed? Should I rather keep it in the fridge in case it goes off? I am very offended and truly upset by this issue. I would like an answer please.


Company: Truworths
Country: South Africa
City: Head Office
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