Mr Price Home
I PAID for stock that apparently does not exsist!!

ON the 22nd of November I decided to order a few items on Mr Price Home's new On-line store seeing as they keep advertising how amazing it is!
I have recently started a new business and I was looking for chairs for my office for clients to sit on whilst I consult them. On-line shopping seemed like the best option as I have had very little time to actually get to the shops of late. So I browsed the site and found some chairs that I really like and decided to order 2. There is no indication of how many of the chairs they have in stock but it does state that they have stock. so I put two black chairs into my basket (which the apparently had in stock) and proceed to the check out where I pay for TWO BLACK chairs. They send me a confirmation email telling me that my order was successful and that my items would be delivered soon. A few days later I get a call from Mr Price Home to inform me that they in fact only have ONE BLACK chair and they don't know what I am going to do about it??? I don't see how I has now become my problem when clearly they have a flaw in there ordering system. I was furious and told them to sort it out. I sent a query to their customer service, but no response

Company: Mr Price Home
Country: South Africa
City: Online shopping

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