Digital Planet
Cannot Pick up a FNB smart Device

Good day,

I want to express my frustration.
I ordered a FNB smart device on 11/11/2013. I got a sms yesterday stating the courier company will give me a call to make delivery arrangements. I got no call. I Phoned them this morning, and got the feedback I will receive my device in the next 3-5 days. When the deliver my device I need my ID document.

Why can I not go to DP myself, with my ID and Proof of residence to pick up my device.

If I only receive it on Wednesday, I would have been waiting 18 Working days in total.

Company: Digital Planet
Country: South Africa
City: JHB

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