Zando
Price Misrepresentation

Yesterday afternoon the 25th November, I saw a Linen Shirt advertised at R123.00 and added it to my Shopping Cart. This morning when I want to check it out of my account the price had now increased to R309.00.I believe this is clearly a misrepresentation of the price and wanted to express my dissatisfaction of this doing. I've always been a ambassador to friends and family about Zando's service since I've bought a number of items and this incident has clearly left a very bad taste in my mouth. An item is advertised at one price and the next day it quadruples mysteriously. The reason I waited was to find another item to make the sale R250.00 not to pay for the delivery cost and to my surprise the price has increased. Even if this was a mistake on the price, the fact that someone has already added this item on their shopping cart and the price is adjusted on my account then I believe this is truly unethical. I then went on to speak to Call Centre Agent this morning who was very much unhelpful with regards to my query.

Company: Zando
Country: South Africa
City: JHB

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