Ackermans
Shipment from one branch to anothe

Shops, Products, Services

I went onto internet searching for a dress I can wear to a wedding this weekend.
I got something I liked at Ackermans, but the Westgate Mall Ackermans did not have this dress...
I then phone all other close by mall, to find that the dress I was looking for was nowhere to be found, I then phone Ackermans Head Office, and Lwando Ntongana helped me solve my problem, he went the extra mile to help me allocate the dress I want to my closes Shopping Mall... Westgate.

Lwando, did this all in one day... next day got a call and an e-mail stating that he spoke to the Ackemans Westgate manager that I will be purchasing the dress, just after 5 today, and they arranged to keep it aside for me!

Well done, to him and thank you to the Westgate manager... I think this is very good service!

Regards
Louise


Company: Ackermans
Country: South Africa
City: Head office -Westgate
  <     >  

RELATED COMPLAINTS

Ackermans
New dress a rip-off

Truworths
Bad Customer Service and Attitude

Forever New
The don't want to return my dress

Ackermans
Get paid to be rude to customers?

Electricblu
Wedding dress disaster Electricblu / Bridepages

Legit
Torn dress

Foschini
MISLEADING PHOTOS IN BROCHURES

Eurobride
Wrong Wedding Dress Size 1 Week Before Wedding

Sissy Boy
Bad service after purchasing damaged goods