Sleep Active
Fantastic products, even better customer service

A year ago I bought a king-sized, extra length Sleep Active mattress and two contour pillows. I'd tried almost every name-brand mattress available and Sleep Active was by far the best quality. It remains one of the best purchases I've ever made.

After a hectic period at work, I started having some neck problems. The contour pillow didn't feel right for me at this point. I phoned Sleep Active to ask if there was a way to repurpose the pillows or if I would just have to buy new ones. To my surprise, Rhada said I could come into the store and swap them out, no questions asked.

At the store itself, Ganesh helped me pick out new pillows. Despite being in a pillow protector from day one, there was light staining on one of the pillow covers. Ganesh still facilitated the exchange.

The only thing better than their products is their service. I can't recommend Sleep Active Rosebank / Sandton highly enough.

PS - there is a competitor memory foam product being sold online, typically via Group On. I initially made the mistake of purchasing one of their mattresses to save some money. Trust me - do not waste your time. There is no comparison in terms of quality and it was a mission to return.

Company: Sleep Active
Country: South Africa
City: Sandton/Rosebank

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