Woolworths
PATHETIC SERVICE AFTER PURSE!!!

Hi

My name is Khatija Jangda and I sent an e-mail complaining of treatment I had received at the Pavilion Woolworths on the 2/11/2013.
My purse was @ tilllpoint at the store and when reporting my Woolworths card @ customer services I was asked to stand in line to await
my turn at the and of the queue with at least 15 customers queing. The supervisor, Sindi, ignored me when I requested for immediate help and thereafter to speak to the manager as I was concerned of it being used
meanwhile, I was attended to after at least 15-20 mins later. However even more disappointingly I have not received a response from headoffice after informing them
I have been a loyal customer for many years and am constantly contacted to increase my limit and to partake in financial services. In this regard Woolworths
Seems to be silent and inattentive. The supervisors attitude was rude and unhelpful. It seems Woolworths staff are not trained to be empathetic and supportive
When customers have just been through a traumatic situation. At Truworths I received a completely different and positive experience when blocking my card.
All I expect is at least a response under the circumstanc

Company: Woolworths
Country: South Africa
City: PAVILLION DURBAN

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