Edgars
Priscilla brings disrepute to the Edgars Brand!

Shops, Products, Services

On the 2nd November 2013, my fiance and I were shopping @ the pavilion. After purchasing clothing from Edgars, I decided to spoiled my fiance with shoes from Prato Pavilion.

We selected pair of stilettos & my fiance asked Priscilla (Staff), for the correct size. Priscilla rudely insisted that we try the size on the shelf. This was "off putting" as she expected my fiance to try an incorrect size.
Throughout, Priscilla seemed to be irate and abrupt in full view of other customers. When my fiance tried on the correct shoes, I moved the rotating mirror; equipped with wheels in order for my fiance to get a look whilst seated.
Priscilla, in full view of other customers immediately attempted to reprimand me for moving a mobile mirror. I was shocked and stunned! Above all else, I was surprised that someone in the service Industry; representing a brand; would take such a rude and direct approach for something so petty. Other customers agreed and walked out. We are entitled "peace of mind" and the accompanying comfort, before a purchase.

In all my years in the service industry, I have never encountered such a ruthless display of pure arrogance. We demand an Apology from Edgars Managers


Company: Edgars
Country: South Africa
City: Pavilion, Westville
  <     >  

RELATED COMPLAINTS

Prato
Priscilla: Worst Brand Ambassador for Edgas yet!

Edgars
Received wrong sized shoes asa present, no exchang

Edgars
Exchanging a pair of shoes for another size

Edgars
NO MORE SIZE UP

Edgars
Brand New Watch - not repaired

Edgars
PURCHASE EMPTY BOXES FROM EDGARS LANGEBERG MALL

Suzuki Motorcycles
Would like my money back

Edgars
UNHAPPY CUSTOMER

Edgars
No staff and no stock

Edgars
Opened account without verifying ID book!