Foschini
SECOND TIME A FOSCHINI GROUP EMPLOYEE USES MY ACC

Shops, Products, Services

On 23/12/2013, I made a payment of R700 at Foschini Jabulani Mall and my account balance after that payment was R4500.00. On 10/01.2014 I went to Exact (Protea Mall) purchased a pair of shoes valued at R220.00. To my surprise, I received a reciept stating that my balance was R7800.00. I called the Contact centre on 13/01/2014 and I was advised that the following transactions were made on 30/12/2013 (R1583.00 Exact Maponya Mall and R1476 Sportscene Maponya Mall. I was told to make an affidavit so that the forensics department can investigate and I am really off because it is an inconvenience to me to go to a police station to sort out something that was clearly done by greedy employees. I have never lost my id or my card and the same incident happened in 2010 wherein my account was used to make purchases. This is honestly unacceptable and disgusting and I want this account to be closed because my credit scoring is getting afftected


Company: Foschini
Country: South Africa
City: MAPONYA MALL
  <     >  

RELATED COMPLAINTS

Foschini

Foschini
At foschini Group

Foschini
PURCHASE INVESTIGATION PENDING

Foschini
From R349 to R12 669.51 Balance without me knowing

Foschini
Activity on my account and claims

Foschini
On account

Foschini
Letters of Demand on Closed account

Markham
Complaint about my account at Markhams store

Foschini

Edgars
Payment not reflecting