Edgars
Treatment of loyal customer of 20 years

Mr R S Donaldson
Cell 0824493731
Home 031-8279768

Dated 20TH September 2013
To

Edgars
Director Accounts Division

Re - Letter received dated 05/09/13 with regards to Account No 7000100100020119103 Mr R S Donaldson

I find it totally unacceptable that you should treat an account holder for the best part of 25 years in such a way, your letter states (As you are my be aware, Edcon sold its credit book to ABSA on 31ST October 2012, but due to insufficient information on your account, systems and other compliance related matters we were unable to sell your account. Edcon will not be providing credit going forward on accounts that were not sold as part of ABSA relationship, so unfortunately we wish to notify you that this Edgars account will be closed on 31ST January 2014).

I have religiously maintained my account all of these years and you don't even bother to call me to ensure a smooth transition from one institution to another at no inconvenience to myself, this will be reported to Consumer watch Wendy Knowler, and Hellopeter.

How many of these letters have gone out to people like me?

Is this what yo

Company: Edgars
Country: South Africa
City: Durban

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