Cotton On
Used Clothing Item-Returned to Rack for Re-Sale

Cotton On staff at Cresta Mall had put a "used" sweater together with sweat stains under the arms and a handkerchief in the pocket, back on the Rack for resale. My brother purchased this item that was on "sale" brought it home, and we realised the disgusting sweat stains, and the handkerchief in the pocket. For such a large retail chain that exists internationally, it is disturbing that such happens in the store at Cresta. We usually do not shop much at Cresta Mal and had to drive from Bryanston to return the item on Sunday 15th September, only to be asked the same question by 4 staff in the store, the one member of staff said to me "things like this happen" my reply was "no things like this DO NOT" happen or shouldnt be happening!! I would not shop at the CRESTA store again.

Company: Cotton On
Country: South Africa
City: Cresta Mall Johannesburg

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