Hi-Fi Corporation
Sony Play Station 3

The item was faulty and i returned it to the supplier in October 2012. They have given me a a new unit which i assumed was refurbished. In December 2012 the unit burned out completly and i have returned the unit back to the shop where i purchased it, however i have received no response from the service department. I have spoken to the Manager in Customer Care (Pule) and no reply since the time i have delivered the unit. The unit was returned later in December and its almost end of January 2013. I am highly disgusted with the level of after sales service / support.

I have sinced by advised by Kagiso that there is nothing that they can do to assist me, as the supplier told them that they not going to replace it.

I have purchased various goods over the past few years to the value of R50k from various Hi Fi Corp outlets.

I am left with a very bitter taste from this incident and i will not recommend any of my friends and family to support this business.

I hope i will receive a favourable response from the Hi Fi Corp management team, as a result from this complaint.

Company: Hi-Fi Corporation
Country: South Africa
City: Southgate

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