Exclusive Books
Great attitude

Good day.

So Fridays are normally bad when it comes to customer service. Its been a long week and you just want to get home and relax.

On Friday 23rd August I finished my course in Sandton and thought to go for a break before heading home. After lunch I went into Exclusive Books and approached the counter. From the wrong side. Skipping people in the line to pay. The salesman was busy but as I approached he saw me and dropped what he was doing and smiled and asked if he could assist. I asked for 3 books and he immediately turned around and got the latest one of the shelf behind him. He then said please wait and went and fetched the other 2 himself. He asked if I had a fanatics card and then asked if I wanted a plastic bag. He rang my purchases and packed the books while the transaction loaded.

He was friendly, helpful and efficient.
Keep up the good work Gerrit and Exclusive Books Sandton.

Ulrich Mulder.

Company: Exclusive Books
Country: South Africa
City: Sandton, Johannesburg

  <     >