Rochester Home Decor
Montana Bed

We bought a bed cash in feb which was delivered in May, then on the 18th of July was return back to the supplier due to the leather not stitched properly, the sales person that sold is the bed's name is Toto Moroka tel no 011-675-2679, for the past week been phoning checking how far is the bed and every time get to be given excuses and stories

On Thursday 15 Aug he said he will drive to check how far are they then 19 same story when i call. sent my complain rthrough their customer service on the 20th this is what they said "Good Afternoon

Firstly I would like to take this opportunity to thank you for the purchase made at our store we really do appreciate your on-going support.
Your complaint has been given to our service department and Candice will be in contact with you tomorrow before close of business with a proper update on your order.
" up until today which is the 23rd the Candice lady didn't call nor update me

this is company that gets to teoll people they selling quality furniture yet they deliver Zero quality

Pieter kindly assist

Company: Rochester Home Decor
Country: South Africa
City: Roodeport

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