Pick 'n Pay
Bad Packing and Bad Attitude

When are Pick 'n Pay going to properly train their staff to pack customers groceries into bags? This is not the first time that I have had this complaint with P 'n P and every time I get told that they will make sure that their staff are given new training (this applies to most of their stores in the W/Cape). Yesterday while shopping at the Steenberg branch the lady packing my groceries was not interested, packed the bags too full, had a really bad attitude when I checked how much she was putting in each bag. Before she had finished she threw my spare bags into the trolley and when I took them out again she just glared at me. I then asked her if she had a problem with my packing and yet again I got the sullen glare. When I told her to leave the packing I would finish it she stormed off in a sulk muttering under her breath. One of the supervisors was close by and asked what the matter was, I explained the situation to her and she did apologise however when I got home I discovered that due to stuff being thrown into the bags and too much stuff put in bags, my tomatoes had been damaged. When I am paying good money for items I expect to get them home in a decent condition!!

Company: Pick 'n Pay
Country: South Africa
City: Steenberg

  <     >