Pick 'n Pay
GOODS ADVERTISED AS PROMOTION-CHARGED FULL PRICE

5 ROSES 100 TEA BAGS ADVERTISED FOR R19.99, UPON PAYMENT AT THE CASHIER, THE FULL PRICE OF R25.99 WAS CHARGED. WHEN I QUERIED THE PRICE DIFFERENCE THE CASHIER LOOKED CONFUSED. I WENT MYSELF TO THE SHELF AND TOOK OUT THE ADVERTISED PRICE TAG WHICH WAS PLACED CLEARLY ON THE SHELF WHERE THE TEA BAGS WERE PACKED, THE PACKAGING LADY ALSO AGREED THAT THE TEA BAGS WERE ON SPECIAL. THE CASHIER CALLED HER SUPERVISOR SANDRA WHO THEN LOOKED FOR ALL SORTS TO EXCUSES TO JUSTIFY THE ERROR TELLING ME THAT THE GRAMS OF THE BOXES AND BARCODES WERE DIFFERENT FROM THE ACTUAL BOX OF TEA BAGS TO THEIR ADVERTISED LEAFLET. SHEN THEN WENT TO THE BACK LOOKING FOR SOMEONE. I WAITED OVER 1O MINUTES AND STILL NO SOLUTION TO THIS. I AM LIVING IN LAKEFIELD FOR OVER 10 YEARS AND HAVE BEEN A LOYAL CUSTOMER TO THIS PICK AND PAY. THIS IS NOT THE FIRST TIME THAT I HAD TO QUERY A PRICE CHECK. THIS IS A TOTAL RIP OFF, ALL THE LITTLE R6'S COULD ADD UP TPO A LOT AT THE END OF THE MONTH. MOST DISSAPPOINTED.

Company: Pick 'n Pay
Country: South Africa
City: BENONI

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