Foschini
Invite account activated fraudulantly

Account was opened in my name, spoke to many agents who seemed to send me from pillar to post, finally the first agent in the call centre advised account was an invite account but could not provide me any further details as the foschini group policies, secod one advised it was a recent account which was being paid therefore should I not be worried. Little did I know the same day I was about to receive a late payment notice via text to my new number which confirms my suspicions about staff memeber/s being involved as my details where corrected on the day I called them, even the statement that alerted me to this was sent to my current adress which I do not use for anything not even at work. Finally went to the store as the forensic Dept advised to fill in a dispute form, which seems like just a note to a friend, asked only for ones name and the very card Number of the card you do not have. No contacts required which is bizzare to me because how the could reach you with feedback. It would seem an easy to sollve case as they should have footage for the day the person would have purchased in their. Stores. But both sandton and Melrose arch stores could not assist.

Company: Foschini
Country: South Africa
City: Sandton and Melrose Arch

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