Edcon
Poor customer care

Hello LATIEG,

Hi i have a problem Edcon promised to refund me and i saw my statement they did not refunded me and if i am calling their number it says it start working as from 8 to 6 and i am confused because it 8-30 now.

This is what they said last time i spoke with them,

As per our discussion I have called RMCS they have cancelled your airtime subscription and your account will be credited for the last 5 months. Please note your reference number for this query is 2305130088/GO. We would like to apologise for the inconvenience caused. Should you request further information please feel free to contact us on 0800 203 925.

Kind regards
Edcon customer experience team
0800 203 925

Company: Edcon
Country: South Africa
City: NOT SURE

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