Toys R Us
Massive Wii U sale, handled the line well

Shops, Products, Services

They had 11 in stock, and they put a notice on the door stating so the previous day, so that people wouldn't have to queue unnecessarily. We had a slight issue and concern that the staff would just buy all the consoles, but were told that they would also have to wait in line which I was please about as this was fair.

When the doors opened, the gentleman told us we could go through to the gaming section in SINGLE file, and told us if anyone jumped the queue on the way there, they were out.

I am really pleased at the way it was handled, especially after reading how some other stores in the country handled it. We waited there overnight, and I am beyond grateful that it wasn't handled like some of the other stores were!

I just want to thank Debbie and the "door man".


Company: Toys R Us
Country: South Africa
City: Port Elizabeth
  <     >  

RELATED COMPLAINTS

Toys R Us
GETTING PEOPLE INTO STORE UNDER FALSE PRETENSES

CNA
Waiting in line for what???

CNA
In the interest of being fair

Sun International
Kings of Chaos Queuing and Security

Nandos
Selective customer service

Toys R Us
False Advertising / Insufficient Stock

Toys R Us
ToysRUS WiiU Sale - Stock Service

Toys R Us
No Stock / False Advertising

Toys R Us
False advertising

CNA
Unfair treatment