Game
No call back regarding Rain Check

Shops, Products, Services

I went to their store about two months back loooking to buy a Stramm drill which was on sale at the time. Unfortunately they were out of stock and decided to take a Rain Check on the product. I was told I will be contacted in about two weeks but I was contacted at all. I eventually decided to call and I was told I would need to wait another two weeks as they had not yet received any stock. I am reporting this because I was told by a family member that they bought the same product on sale about a month after my Rain Check.

I understand you are adviced to call if you get no response (which I did) but what is the point of their Rain Check if they do not get hold of customers as promised. DISAPPOINTING SERVICE.


Company: Game
Country: South Africa
City: East Gate
  <     >  

RELATED COMPLAINTS

Woolworths
RAIN CHECK

Game
6 MONTHS DELAY ON RESPONSE - RAIN CHECK ON STOCK

Incredible Connection
Not honoring rain check

Pick 'n Pay
No stock of items after 7 months

Shoprite
UTTERLY DISAPPOINTED

Pick 'n Pay
Rain check honored despite misprint

Pick 'n Pay
Out of stock of advertised items

Checkers & Checkers Hypers
Bitter taste in my mouth!

Pick 'n Pay
No call back on Rainchecks eve

Game
Game staff rude