Pep
Bad (Rude) attitude & no customer service

On 4th May I went to PEP Mogwase and when I got to the till for payment, I greeted the cashier who didn't respond and then when I gave her my bank card to pay she tells me she doesn't have a speed point and I offered that we use another speed point in the shop and the cashier (whose name ends with *dia*) screamed at me saying that she will not do such a thing and that I must pack my items back into my basket and go to another cashier, I then told her that it was her duty to inform me when I got to the till that she doesn't take cards and I then proceeded to the next cashier who was just as rude1 pulling items out of my hands and when I gave her my card to pay she said I must take the basket back to the door where I found it. I was so angry and wanted to reverse the whole transaction but was not ready to deal with the cashiers anymore. I have never felt so insulted, PEP needs to train its staff or get qualified staff. I will be returning the items to PEP today and want nothing to do with them. To think that I spend almost 2k to be treated like. Stay away from PEP if you don't want to regret spending your money and lets see who will pay their salaries without sales.

Company: Pep
Country: South Africa
City: Mogwase - Pilaneburg, No

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