Checkers & Checkers Hypers
BAd service Goes to Customer Care

This is the third time that I have had the embarrassment of doing my shopping only to get to the till and told in front of all the shoppers that they don't accept the card even though I tell them that I don't want to withdraw and only want to pay they refuse until I insist on speaking to the manager or supervisor who then get very rude and abrupt and says I should read the poster that they have in the shop clearly saying they do not accept the card
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SUPPLIER'S RESPONSE Checkers & Checkers Hypers Time and Date 16:51:51 | Mon 8 Apr 13
Hello rlitroop,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers.

I have tried to contact you telephonically but could not reach you, I have left a voice message and look forward to hearing from you.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind Regards
Dean Olwage
Customer Relations
Com

Company: Checkers & Checkers Hypers
Country: South Africa
City: Sasolburg Vanderbiljpark

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