Adt Security
"SORRY MAM, WE CANT HELP YOU, IT IS TOO DANGEROUS"

Security

ROODEPOORT HAD A FLOOD ON THURSDAY THE 28TH OF NOVEMBER 2013.
UNFORTUNATELY, OUR HOUSE WAS ONE OF THE HARDEST HIT ON THE STREET.
APPROXIMATELY 30M OF OUR PERIMETER WALL WAS WASHED AWAY. WE LIVE ALONGSIDE A VACANT FIELD AND RIVER, HENCE WE PHONED ADT AND REQUESTED A SECURITY GUARD TO STAND GUARD DURING THE NIGH FOR THE NEXT 3 NIGHTS WHILE WE DO EMERGENCY REPAIRS. THEIR RESONSE..."SORRY MAM, BUT IT IS TOO DANGEROUS FOR OUR SECURITY GUARDS TO BE STATIONED AT YOUR SITE UNTIL YOUR WALL ELECTRIC FENCE OUTSIDE LIGHTING IS REPAIRED. THE FIELD IS A HIGH RISK AREA, AND WE CANT TAKE THE CHANCE OF THE GUARD BEING ATTACKED". THIS IS COMPLETELY UNACCEPTABLE. WE PAY ADT EVERY MONTH TO PROVIDE A SECURITY SERVICE... AND WHEN WE REALLY NEED THEIR HELP, THIS IS THE NONSENSE THEY GIVE US. IT'S COMPLETELY UNACCEPTABLE.


Company: Adt Security
Country: South Africa
City: ROODEPOORT
  <     >  

RELATED COMPLAINTS

Ec Security
THE BEST SECURITY COMPANY IN JHB!

Discovery Insure
NO EMERGENCY ASSISTANCE!!!

Shoprite
Cashiers and Security Guard

Outsurance
Threatening to cancel my policy

Freedom House Security Service
Unpaid damages to my ca

Pick 'n Pay
Security guard that threatened us

SSG Tactical
No response to Car Alarms - Rude when asked why

Checkers & Checkers Hypers
Attack at a checkers in centurion

Axon Security
Car & Tyres & Mags & damaged ca

Adt Security
NEED HELP IN A HURRY - DO NOT RELY ON ADT