Adt Security
WRONG DEBIT ORDER FROM ADT

MY COFFEE SHOP IN WELLINGTON HAS AN ADT ACCOUNT WITH NUMBER KRI014 AND MY MONTHLY DEBIT ORDER WITH ADT IS R332.03 WHICH GET DEBITED ON THE 2ND OF EVERY MONTH. ON 25.11.2013 ADT WRONGLY DEBITED R2210 FROM MY ACCOUNT AND AFTER SEVERAL CALLS I SPOKE TO A SHEREEN BARNARD WHO CONFESSED THAT THEY HAVE MADE A MISTAKE AND THAT THEY WILL REFUND THE MONEY ON FRIDAY, 13.12.2013. UP TO DATE AFTER SEVERAL CALLS TO THEIR CALL CENTRE (I HAVE A DATA LIST WHICH SHOWS MY TIMES OF CALLS, WHO I SPOKE TO AND THEIR RESPONSE (I SPOKE TO 30 ADT STAFF MEMBERS AT THEIR CALL CENTRE IN JOHANNESBURG AND I MADE 30 CALLS TO THEIR CALL CENTRE) I HAVE NOT YET RECEIVED MY MONEY. HOW CAN A SECURITY COMPANY OF THEIR STATURE DO THIS. THEY ARE SUPPOSED TO PROTECT MY BELONGINGS. HOW AM I GOING TO GET MY R2210 BACK - CONVENIENTLY WRONGLY DEBITED JUST BEFORE CHRISTMAS. IF THEY DO THIS TO 30 CUSTOMERS THEY WILL BE A VERY HEALTHY COMPANY WITH LOT OF INTEREST TO LIVE BY. WHO IS GOING TO PAY ALL MY CALLS I MADE TO THEIR INSUFFECIENT STAFF. PLEASE HELP AS R2210 IS A LOT OF MONEY AND IT BELONGS TO ME AND NOT ADT AS THEY HAVE ALSO DEBITED MY NORMAL DEBIT ORDER ON THE 2.11.2013 AND 2.12.2013. THIS IS RIDICULOUS

Company: Adt Security
Country: South Africa
City: WESTERN CAPE

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