Adt Security
ADT poor service pre-installation!

Good day.

On the 11th of December I paid over the installation cost for a wireless alarm.

On two occasions I confirmed that the installation date will be Friday the 27th of December.

Once with Thobile Ndube and again on the morning of the 27th with the sales call center. I subsequently cut my holiday short to be home when the technician would call an hour before. However no-one called and no-one obviously installed my alarm.

I immediately want to cancel my contract (as none of the contract terms has been full filled) for a FULL REFUND of the money paid ASAP. Also because if the pre-installation is a precursor of the post-installation service I will be receiving I'll rather go somewhere else (not to mention the amount of complaints on this site).

Thank you

Melinda Swanepoel

Please consider the impact on the environtment before printing this email.

Company: Adt Security
Country: South Africa
City: Honeydew

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