Altech Netstar
No answe

Security

Absolutely ridiculous.

Had to phone on the 20th of December to try and get a proof of installation for a newly installed tracking unit but had no answer for 20min. What a disgrace, how does a call centre function with such turn around times? Where is the quality control checking coming in?

If you can't answer a phone how are you suppose to retrieve my car in an emergency?

This is absolutely shocking and I hope altech turns this around quickly or myself and all the other irritated customers will leave.

Kind regards,
Nico Lynzaad


Company: Altech Netstar
Country: South Africa
City: Call centre
  <     >  

RELATED COMPLAINTS

Altech Netstar
Old Netstar tracking unit is draining my battery

Altech Netstar
Worst Vehicle Tracking Company in SA

Altech Netstar
Removal of in-active Netstar unit

Altech Netstar
Netstar Terrible Service

Altech Netstar
I WANT THE UNIT REMOVED!

Altech Netstar
FAILURE TO CONFIRM IF TRACKING UNIT IS FUNCTIONAL

Altech Netsta
No help or after sales service from Altech

Altech Netstar
PATHETIC SERVICE FROM ALTECH NETSTAR

Altech Netstar
Not Activating NETSTAR

Altech Netstar
FAULTY DEVICE AND BAD SERVICE FROM ALTECH NETSTAR