Multichoice
Unacceptable service and waiting times!

I contacted Multichoice a coyuple of weeks ago to suspend my service from 12th April as I am moving to a different city and do not know when I am going to move into a new house and therefore not prepared to pay for a service while not needing it. On 2nd April they deducted a full months fee. Since then I have been trying to contact Multichoice to query but the waiting times on the call centre has been rediculous, I have been caller number 62, 90 & 101. I ahve even sent a message online with no response. This is absolute rediculous to not being able to get through or get any feedback. I expect Multichoice to contact me to resolve this issue.

Company: Multichoice
Country: South Africa
City: Call Centre

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