TopTV
No service to clients

Recreation & Entertainment

Ever since the switch to StarSat, we are not receiving the basic SABC channels in the first half of the day. Also, we cannot receive the gospel channels, mgm and star Bollywood. I have sent emails of which I got a response after a week to which I replied and then nothing. I also tried calling the call centre numerous times but it seems that nobody works that as I waited for more than 20 minutes and no one answered.
I am not going to pay for channels that I am not receiving.

Do you guys even have a call centre or is everyone there just not interested in answering and assisting clients!


Company: TopTV
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

TopTV
Unable to watch all my channels

TopTV
StarSat upgrade issues affecting channels!

TopTV
These channels are not playing

TopTV
Top TV - So many channels and nothing I can watch

TopTV
Misleading customers

TopTV
Poor Bouquet

TopTV
No channels left?

TopTV
TopTV changed to Starsat

Multichoice
Ad customer service