Multichoice
Unhelpful

Recreation & Entertainment

My stop order is R40 short, and when I tried to change it, it says your self service on your website is not working. I called the call centre, they gave me a ref nr and said they would let me know when everything is sorted, and my dstv will not be suspended, since me normal fee will still go off. Today I see my dstv has bee switched off. I called again, but Lebo was so unhelpful and incompetent. Can someone who actually knows something please vcall me back to sort this out???


Company: Multichoice
Country: South Africa
City: Head office
  <     >  

RELATED COMPLAINTS

Multichoice
Don't use the call centre - incredibly unhelpful!

Multichoice
Cant fix my subcription

Multichoice
Dstv account switched off

Multichoice
DSTV SUSPENDED

Multichoice
Called but still have no DSTV

Multichoice
DSTV NOT ABLE TO SORT MY QUERY AFTER 1 YEAR!!!

Multichoice
Incompetent

Multichoice
Installers do not want to fix my DSTV connection

Multichoice
Keep on suspending my account