Multichoice
Why advertise if you cannot deliver consistently?

DStv advertised a function of the PVR - available on the Entertainment page (old DStv Catch-up) where you can watch TV episodes or Sports highlights for example: Revolution, Game of Thrones, Carte Blanche, Vegas, CSI, Blue Bloods and the list goes on.

The episodes are available for a week until the new episode airs; this new episode was available very soon after air time.

The last program uploaded was Blue Bloods which aired on Thursday, 6 June 2013. This episode expires 13/06. After this there is no new program available. This is NOT the first time it has happened.

Now I'm not going to call the Callcentre only to be told that I have to reset my decoder first, then go through a few Menu settings and after a lot of frustration, be informed that I have to go to a Multichoice Centre to swap the decoder because it is faulty...

This is not an end-user problem.

GET YOUR ACT TOGETHER!! YOU SHOULD DELIVER ON WHAT YOU ADVERTISE - OR SHOULD THE CPA BE BROUGHT INTO THIS?

Company: Multichoice
Country: South Africa
City: Entertainment

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