City of Tshwane Municipality
Appalling service from Refunds @ Tshwane!
- 03-05-2013
- 19
We had a prepaid meter installed and subsequently asked Tshwane to refund us and close our electricity account. My husband went to the Centurion office on 6 Feb 2013 and handed ALL the documentation to Chantelle. I gave them 10 working days and then started phoning for feedback - to date, NO RESPONSE. No one answers the phones (I have 16 telephone numbers and mailed Customercare@tshwane twice). This morning, someone did answer the phone, only to put it down in my ear! This is utterly ridiculous - we pay their salaries, and they simply don't care!!!
Company: City of Tshwane Municipality
Country: South Africa
City: Refunds