City Of Johannesburg Municipality
The reference number for the rederence number fo

The sewage system at our house (in Mondeor) is blocked since October 2013. Since the problem is outside the house, I informed Johannesburg Water about this.
They gave ne a reference number.
They never fixed it.

I tried to find out, what was happening in December. I quoted the first reference number.
I got an automated reply.
Shortly after that I received a mail saying that they would escalate the case. And they gave me another reference number.

I tried to find out, what was happening in January. I quoted the first and the second reference number.
I got an automated reply.
Shortly after that I received a mail saying that they would escalate the case. And they gave me another reference number.

I tried to find out, what was happening in a few days ago. I quoted the first, the second and the third reference number.
I got an automated reply.
Shortly after that I received a mail saying that they would escalate the case. And they gave me another reference number.
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Who are they kidding?
If they do not come to repair a sewage problem in three months, that is bad.
But if they use a system of reference numbers, that seems to be designed to keep the customer in the dark - that's worse!

Company: City Of Johannesburg Municipality
Country: South Africa
City: "jwater. co. za"

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